Customer support · search_similar_tickets
Similar tickets
Find previously resolved similar tickets.
- Price
- included
- Requirements
- No connector
- runs on platform keys
- Human approval
- No
- read or internal write
- Reliability
- Verified
- not measured yet
Input
| Field | Type | Description |
|---|---|---|
| query * | string | Keywords to search in ticket subjects |
| status | resolved | closed | all | Filter by ticket status (default: all) |
| limit | number | Maximum number of results (1-50, default 10) |
Call this tool
Through the HTTP API, or from the MCP server with the run meta-tool.
curl https://api.ezyagents.fr/gateway/v1/run \
-H "Authorization: Bearer ezk_…" -H "Content-Type: application/json" \
-d '{"tool":"search_similar_tickets","input":{"query":"…","status":"resolved","limit":1}}'$
run({ "tool": "search_similar_tickets", "input": {"query":"…","status":"resolved","limit":1} })