Case studies
Teams automating their day-to-day with EzyAgents.
Support, HR, finance, engineering: see how our agents transform real processes, with measured results.
“In 3 weeks, our AI agent handles 70% of internal support tickets without human intervention.”
VP Operations, Éditeur SaaS
-60 %
Cost per ticket
3×
ROI in 5 months
+45 %
IT satisfaction
“The HR agent cut onboarding time by four. The 80+ recurring questions get an instant answer, around the clock.”
Head of People, Scale-up tech
-75 %
Manual HR questions
÷4
Onboarding time
120 h
Saved / month
“Our customer service handles 3× more requests without growing headcount. First-contact resolution went from 52% to 89%.”
Director Customer Experience, Groupe e-commerce
+37 pts
NPS
-55 %
Cost / contact
89 %
First-contact resolution
“The agent analyzes and classifies our incidents in real time. MTTR was divided by 5 — our engineers now only step in on genuinely critical incidents.”
Head of Engineering, Plateforme de monitoring
-80 %
Triage time
MTTR ÷5
Resolution time
94 %
Alerts classified
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